This Application collects some Personal Data from its Users.
Capitalized words are defined in the relevant dedicated section of this document.
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Personal Data: number of Users; session statistics; Trackers; Usage Data
Personal Data: device information; number of sessions; operating systems; session duration; Trackers; Usage Data
Personal Data: device information; Usage Data; User ID
Personal Data: device information; email address; payment info; Trackers; Usage Data
Personal Data: device information; payment info; Trackers; Usage Data
Personal Data: email address; payment info; Trackers; Usage Data
No personal data
Personal Data: User-uploaded images and audio files
No personal data
No personal data
Personal data: language; user-submitted content (such as dream journal entries); and other data communicated while using the service. This data is transmitted to Google for processing. We do not explicitly configure it to transmit any data to Google for AI training purposes.
Personal Data: country; language; gender; user-submitted content (such as dream journal entries); and other data communicated while using the service. This data is transmitted to OpenAI for processing. It is not used by OpenAI to train their models and is retained only as necessary to provide the service and for limited periods for safety/abuse monitoring in line with OpenAI’s API policies.
Personal data: username; Usage Data; device identifiers; Trackers
Personal Data: email address; Trackers; Usage Data
Personal Data: Usage Data
Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data
Personal Data: device information; location data (where applicable); Usage Data. Data is collected and processed in accordance with Mapbox’s privacy policy.
Personal Data: Trackers; Usage Data
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of our Cookie Policy.
ELSEWHERE.TO LTD
Union St
18-20 Union Street
Sheffield
S1 2JP
Owner contact email: team@elsewhere.to
ELSEWHERE.TO LTD
Union St
18-20 Union Street
Sheffield
S1 2JP
Owner contact email: team@elsewhere.to
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Data communicated while using the service; country; gender; language; device information; Usage Data; User ID; payment info; Trackers; email address; Universally unique identifier (UUID); unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); number of Users; session statistics; number of sessions; session duration; operating systems.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application.
Personal Data collected through this Service may be transferred to and processed in countries outside of the United Kingdom and the European Economic Area (EEA), including the United States, where some of the Owner’s service providers are located.
In cases where Personal Data is transferred to countries that do not offer an adequate level of data protection, the Owner ensures that appropriate safeguards are in place in accordance with the UK GDPR and EU GDPR. These may include Standard Contractual Clauses approved by the European Commission and UK Information Commissioner’s Office, or reliance on the service providers’ certification under relevant data privacy frameworks.
Users may contact the Owner for more information about the safeguards applied to international data transfers.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Hosting and backend infrastructure, Analytics, Handling payments, Infrastructure monitoring, Tag Management, Displaying content from external platforms, Platform services and hosting, Analytics, Managing contacts and sending messages and Contacting the User.
The Data concerning the User is separately collected to present aggregated and anonymized data on publicly available dashboards, such as global dream statistics, provided such data does not identify individual Users. Users may opt out of having their data included in such aggregate-level statistics under their in-app Settings.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
In order to understand Google's use of Data, consult their partner policy and their Business Data page.
Personal Data processed: number of Users; session statistics; Trackers; Usage Data.
Place of processing: Ireland – Privacy Policy.
Google Analytics for Firebase (for apps) or Firebase Analytics is an analytics service provided by Google Ireland Limited. In order to understand Google's use of Data, consult Google's partner policy.
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.
This Application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.
Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.
Personal Data processed: device information; number of sessions; operating systems; session duration; Trackers; Usage Data.
Place of processing: Ireland – Privacy Policy.
Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
RevenueCat is a payment service provided by RevenueCat, Inc. The service allows the Owner to monitor and analyze the User and their purchase history and can be used to keep track of User behavior.
Personal Data processed: device information; Usage Data; User ID.
Place of processing: United States – Privacy Policy.
This Application uses a payment service provided by Apple Inc. that allows the Owner to offer the purchase of the app itself or in-app purchases.
Personal Data processed to complete the purchases are processed by Apple, as described in the privacy policy for the App Store.
Personal Data processed: device information; email address; payment info; Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
This Application uses a payment service provided by Google LLC that allows the Owner to offer the purchase of the app itself or in-app purchases.
Personal Data processed to complete the purchases are processed by Google, as described in the privacy policy for the Google Play store.
Personal Data processed: device information; payment info; Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Stripe is a payment service provided by Stripe, Inc.
Personal Data processed: email address; payment info; Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
DigitalOcean is a hosting service provided by DigitalOcean Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Cloudinary is a hosting service provided by Cloudinary Ltd.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: Israel – Privacy Policy.
Netlify is a hosting service provided by Netlify, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
The OpenAI API provided by OpenAI, L.L.C. is a service that helps the Owner to automate tasks through its AI engine.
Personal Data processed: country; Data communicated while using the service; gender; language.
Place of processing: United States – Privacy Policy.
Heroku is a hosting service provided by Salesforce.com, Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Google Cloud is a cloud computing platform provided by Google Ireland Limited.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy.
This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.
Shake is a monitoring service provided by Shake Technologies, Inc.
Place of processing: Germany
Personal Data collected
Usage data
Username
Email address
Username
Geographic position
Country
App information
Device information
Device logs
Screenshots
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailjet is an email address management and message sending service provided by SAS Mailjet.
Personal Data processed: email address; Trackers; Usage Data.
Place of processing: France – Privacy Policy.
These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
This Application is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google Ireland Limited.
By virtue of being distributed via this app store, Google collects usage and diagnostics data and shares this aggregate information with the Owner. Much of this information is processed on an opt-in basis.
Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
Personal Data processed: Usage Data.
Place of processing: Ireland – Privacy Policy.
This Application is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc.
App Store Connect enables the Owner to manage this Application on Apple's App Store. Depending on the configuration, App Store Connect provides the Owner with analytics data on user engagement and app discovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of this Application. App Store Connect only collects such data from Users who have agreed to share them with the Owner. Users may find more information on how to opt out via their device settings here.
Personal Data processed: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data.
Place of processing: United States – Privacy Policy.
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Mapbox is a maps visualization service provided by Mapbox Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager is a tag management service provided by Google Ireland Limited.
In order to understand Google's use of Data, consult their partner policy and their Business Data page.
Personal Data processed: Trackers; Usage Data.
Place of processing: Ireland – Privacy Policy.
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Users may voluntarily provide free-form text (e.g., dream content) or optional demographic details (e.g., gender or pronouns) that could, in some cases, reveal sensitive personal information under data protection laws (e.g., relating to health, sexuality, or beliefs).
The Service does not require such information, and the Owner does not actively seek, extract, or profile it. Where such content is provided, it may be processed automatically for the purpose of tagging, generating insights, or enabling other features initiated or accessed by the User. The Owner does not use this content to classify or profile Users based on sensitive characteristics. Users are responsible for ensuring they are comfortable submitting such information about themselves or others.
Users may choose to share their dream journal entries publicly by posting them to a global map within the Service. These posts may be shared either anonymously or linked to the User’s Elsewhere username, depending on the User’s preference. Publicly shared dreams are visible to other Users of the Service and may be displayed on publicly accessible features such as the global dream map.
Users may withdraw their consent to share dreams publicly at any time by deleting the dream entry or updating their sharing settings within the Service. Upon revocation, the shared content will be removed from public view within a reasonable period, unless retention is required for legal or security reasons.
This Application uses Trackers. To learn more, Users may consult the Cookie Policy.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help clarify the specific legal basis that applies to each processing activity and whether the provision of Personal Data is a statutory or contractual requirement.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose for which it was collected. Personal Data may also be retained for longer periods where required by law or where the User has given explicit consent.
The following table outlines the typical retention periods for different categories of Personal Data:
| Purpose of Processing | Type of Personal Data | Retention Period |
|---|---|---|
| Account management | Account details (email, username, User ID, device info) | While the account is active + 7 days after deletion |
| Payment processing | Payment info, billing details, purchase history | Please refer above for a list of third party service providers and their policies. |
| Dream journal entries | Dream content, tags, notes | While the account is active + 7 days after deletion |
| Aggregated analytics and statistics (e.g., global dream trends) | Aggregated, anonymized data (not identifiable) | Retained indefinitely |
| Internal service analytics | Usage Data, device info, crash logs | Retained indefinitely |
| Security and fraud prevention | Device info, IP addresses, suspicious activity logs | Retained indefinitely |
| Marketing communications (if consented) | Name, email address, communication preferences | While account is active + 7 days after consent is revoked |
| Support tickets and communications | Email address, conversation history | Please refer above for a list of third party service providers and their policies. |
| Legal compliance | Any relevant Personal Data | When a user’s content has been reported, indefinitely; otherwise, as applicable by law. |
The Owner may retain Personal Data for longer periods when:
After the applicable retention periods expire, Personal Data will be securely deleted, anonymized, or aggregated. Once deleted or anonymized, Personal Data cannot be recovered, and Users’ rights (such as access or erasure) can no longer be exercised for that data.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Users are also entitled to learn about the legal basis for Data transfers abroad, including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Depending on their location, Users may have additional privacy rights under applicable laws, including California, Australia, Canada, Brazil, etc. The Owner will comply with applicable privacy laws in the jurisdictions where Users reside.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
This Service is not directed to individuals under the age of 13, or the minimum age required by the data protection laws in their country of residence. The Owner does not knowingly collect Personal Data from children. If the Owner becomes aware that Personal Data has been collected from a child without parental consent, it will take steps to delete such data as soon as possible.
Parents or guardians who believe that their child has provided Personal Data without their consent may contact the Owner at the contact information provided in this document.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Posting anonymously means that the dream is not linked publicly to the User’s Elsewhere username. However, certain technical metadata (such as IP address or device information) may still be processed for fraud prevention and service integrity.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
The means by which the Personal Data of the User is collected and processed.
The service provided by this Application as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
This privacy policy relates solely to this Application, if not stated otherwise within this document.
Latest update: September 11, 2025